My return trip from Delhi............. (Really long article -- don't blame me if you get bored)
I’m heading back to Bombay today, lying
down in this extremely uncomfortable and microscopic top berth of the Rajdhani
where I think the only time in my life that this space would have been enough
for me would have been when I was a foetus… I have had to re-learn my foetal
position only to still find my legs being bruised every time someone opens the
door to this compartment. All jokes aside, my journey to this point of
equilibrium in the country’s premier train has been quite a ride so far, and so
I decided to write.
My planning for this day started 2 months
ago (that’s when you need to book to get a confirmed ticket) and even then my
last day was bound to have the excitement it did and here is why… I had decided
to bring back with me my motorbike, my small hotel-type fridge, and a huge load
of my books which themselves weighed a little under 80kgs, all of which
required to be transported in the luggage compartment of the same train. This I
have heard can be quite a task since you have to go through a number of babus before your work gets done. I knew
it was too much to expect everything to go smoothly on the last day itself and
so I decided to pay a visit to the railway station a couple of days in advance
to know and learn the entire process. My well-intentioned ‘research’ all but
led to nothing since when I reached the station I am categorically told that
they won’t talk to me about my luggage till 3 hours before the train’s
scheduled time of departure. That obviously left me with little room to
prepare. So, I tried getting as much information as I could and left. I
followed this up with some internet research to make sure I have all the
documents required and finally arrived at the station on the day of my departure
four hours in advance – just to be sure!
And so the travails of my travel began. I
go to the luggage booking counter. This time holding a ticket for a train
scheduled to leave in few hrs, and so, I am allowed to talk. I had all my
documents and the guy at the counter made no fuss at all and told me to bring
the bike inside for packing. WOWWWW ! I hadn’t even dreamed of things going so
smoothly. And so, with a huge smile on my face I start moving my bike inside and
suddenly my smile faded away as quickly as it had come on. A policeman approaches
me and my bike and asks for the registration papers. Next I am asked to fill an
entry register, and I follow obediently. Next he asks for an NCRB. Now this is
where my smile ends. What the hell is an
NCRB??? I have no clue what this is and so I ask him most politely to fill
me in. He responds confidently that it is a certificate stating that there are
no criminal records against the bike in question. “So where do you get it from,”
I ask still clueless. And happily he answers, “from RK Puram”. Now since RK
Puram was about one hour away from where I was, this demand seemed a bit crazy.
To expect people to be here 3 hours before the departure of the train and to go
to RK Puram and back in that much time was a bit much. And my feeling generally
is that when something so crazy is a requirement, its generally NOT a
REQUIREMENT. In any case, in order to confirm that it was not a requirement I
go speak to the guy at the luggage booking counter (the no fuss, apparently
honest guy), and he tells me that he has nothing to do with the cops, and that
these people do this to make some quick money. His advice: “Just give him Rs 50
or something”. So I go back to the cop
and with a very straight face I ask him, “Kya
uske bina nahi jaa sakti hai gaadi ?” (Does that mean that this vehicle
cannot go without the NCRB?) and to give
it to me in writing that he needs this document. He refuses to give it to me in writing, but
continues to deny me entry. The stalemate continues and he finally says that if
I gave him Rs 100 he would let me pass and arrange for the document himself. Here’s
where everything changed. Now I know for sure that the NCRB or whatever is not
a requirement, because if it were a requirement, he couldn’t bypass it with Rs.100.
I told him to wait and started calling people.
I first called this Mr. Antony – who is
some ‘small shot’ in the Parliament house. His sagacious advice: “In such a
situation it is better to just pay him off a little bit”. Obviously this is not
the response I was hoping for, but anyway I wasn’t going to give up so easy. Then
I called a relative, who had a friend who was an ex-anti corruption bureau
officer. This relative also told me that it may be smarter to just pay him off
and in any case he did not even have his friend’s number. So that route was
also closed. Then I decided to call this professor I had who was actually also an
Assistant Commissioner in the Delhi Police. The only problem was that I did not
have his number and there was a very small chance he would pick up his phone. Anyway
I called a friend got his number and called him, but as expected he did not
pick up.
I am now running out of contacts and time, It
has almost been 1 hours since I came here and so far no progress. My train is in
another 3 hrs. What next...? What do you think happened next...?
The gates of the station were opened by the
cop, and my bike was let in!!!!
Amazing!!! I had managed to get through my
first obstacle without paying a bribe! And I was feeling more confident now.
But this was not the end of the story. Once I got my stuff inside it needed to
be packed- for which there is an extra charge. This seemed to me to be
legitimate, as the packing needed to be done in a pretty thorough manner, and
they charge Rs. 150 for that. Of course these packers were from some private
group, not from the railways. The railway guy who was actually doing the
booking seemed very straight (the same guy from the booking counter) and so I
decided to ask him if this was a legitimate cost. He told me that I could do
the packing myself or pay them to do it – the choice was mine. Since 150 seemed
reasonable and I really didn’t have the material to do it myself, I paid them
to do the packing.
With the packing and booking done I was
beginning to take a sigh of relief. Just to make sure I asked the “packer” guy
(who was tailing me throughout), if there was anything more to the formalities.
He tells me there is a “loading charge” which is basically for loading
everything onto the train. This again seemed reasonable to me, but I decided to
check - and again I was back to my imaandaar (honest) man in the booking
window. He however told me that I don’t need to do anything more, and so I
walked out.
As I walk out, I meet this other railway guy
(the one who is in charge of deciding what goes inside the train) who tells me
that there is no guarantee when my packages will reach, and that luggage from
the previous day’s bookings are still to be taken. In short he was basically telling me to pay him
if I wanted my stuff to reach any time soon. This was a BIG problem. Why - because my civil services mains are in
a week and all the books I need to study from are packed in those boxes. I am
faced with a huge question once again. But then the decision was already made
for me. I was sitting for the IAS (civil services exam) because I wanted to be
the change I wanted to see – and I could not start it on a note that betrays me
right from the start. It is a slippery slope and there is hardly any turning back,
once it begins. And so well I left – not knowing till this moment whether I
will have my books to study!
I leave the station. It’s about 3.30 p.m.
by now and so I decided to have some lunch.
I finished my lunch, and decide to ask my honest friend in the window
one last time if there were any formalities. Once again he tells me that there
are none left, and I start to walk out, - when the guy who was deciding what
goes on and what does not, stops me and tells me that i need to pay something
for the loading. I don’t know what to do now.
Here is what was going through my head: I really needed those books. And
two, these boxes of mine were really really heavy plus the bike, the fridge
meant a lot of work and so I felt that these people doing the loading probably
do deserve more than what they get. The
last time I travelled I had to pay a porter Rs.200 just to load my books
alone. So well I did not mind giving
them a tip – but I was unwilling to be forced into giving one. So I decided not
to pay and left.
30 min later I am at the platform with the
remnants of my stuff and one of the loading guys comes to me and says that I
need to pay Rs. 300 loading charge!!! I told him: See, I don’t mind giving you
a tip but I don’t need this stuff. So I am not going to pay you anything to
make sure it reaches me on time. He
responds with a warning and a tone that tried to imply that it wouldn’t come at
all. To which I responded saying “Wo mein delkh lunga…” (I will see about
that). Basically I communicated to him the impression that I knew enough people
in the railways to make sure that it reaches.
Then I told him that I was willing to tip him Rs. 80 as I knew it was a
tough job but made it clear that it was just my gesture of gratitude and not
any compulsion i was under. He refused,
and walked away with an attitude that seemed to say: Let’s see what happens to
your stuff”. But I was in no mood to budge.
At this point I decide to call my sister,
to ask her what I should do. I do desperately need the books and I desperately
don’t want to pay this guy his demand for a “bribe”. She tells me she’ll call me back as she wants
to just think a bit over it. Then I
start making some very important calls… hahahaha… nothing important… I just
decide to call some of my friends in delhi to
tell them that I’m leaving back for Bombay
and other such mundane stuff. But it had
an alternative purpose – it would keep my expressions clear of my inner
thoughts while giving me the time to think of my future course of action. I also walk down the platform to see, that
the things to be loaded are already stacked into bundles!!! – This was good
news for me because it meant that either my stuff is already packed or its
not. In either case, my paying anything
now is not going to have any impact on the future of my luggage. Then I see my bike, waiting on the platform,
also waiting for the train. I heave a sigh of relief and finally think it ok to
get off the phone. Soon after a new loading guy comes up to me and makes the
same request. And I repeat what I told the previous guy - but this time with
more confidence. He quietly takes the Rs.80 tip I was willing to part with. I
patted him on the back and thanked him for all the effort he had put in. The scene ends as the train comes in. I board
it and write “Have you ever REALLY tried NOT to bribe….??”
WHY – did everything work out.
In the case of the policeman - It could have
been because he thought that I was onto something, I knew somebody, and so
well, fear worked and he gave in.
Or it could be that he had some moral
transformation and decided to let me go!
But these are not the reasons why I think this happened…
I think that if you have decided in your
head that you are not going to pay a bribe, it shows on your face, and he saw
that on my face. Of course he could make it difficult no doubt, but if he knows
he’s NEVER going to get anything out of you, the chances are he’ll give up. The
point perhaps is how clear you make the fact that a bribe is just not on the
cards!!!!
It’s not that you can’t get things done
without paying up. It is rather how far you are willing to go to BE THE CHANGE
you want to see… Do we ever REALLY try NOT to bribe?
Swapnesh,
ReplyDeleteA very interesting article indeed, and considering all of this "actually" happened, makes it all the more thrilling. Really admire the way you handled the whole situation without losing your cool, while not taking the easy way out at the same time.9 out of 10 individuals would have paid up,myself included.You deserve a pat on your back for sticking to your principles,hats off to you !!As you rightly pointed out, it entirely depends on us whether we inadvertently want to "encourage" corruption by giving-in to demands for a bribe, or are prepared to face a few hurdles without compromising on our morals.And that is what is required,a strong resolve !! Keep up the good work mate, and continue to impart such practical lessons through your blog. All the best for your Civil Services Exam, hope you crack the code !!
Gaurang Gadkari
Waah kya baat hai! Ek imaandaar Civil Servant, shabaash! Humme tumpar naaz hai :p
ReplyDeleteyeh read kar k wohi yaad aya when near don bosco that auto driver dint go acc to that meter and charged us individually and u askd him to go to police stationnn n den he got scared and stopped the auto midway to the station...newayyy we all can have a better corruption free india to live in if we all decide to be not a part of it.
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